FAQs

FAQ

Welcome your inquiry, you can contact me directly, I will share a lot of product and workshop pictures with you.

Are you trading company or factory?

Yes,we are factory, not trading company.

Can we add our logo on products?

Yes, we can do OEM, adding logo is available.

What's your warranty policy?

We provide 12-Months warranty of our products, which means during the warranty period, we’ll repair the defective items if quality issue.

Why choose you?

We are a brand enterprise business specializing in hiking, camping and other outdoor products, providing low MOQ(MOQ>=500), inventory products can be delivered within 7-15 days.

Which payment would be acceptable?

Normally, T/T payment is the best way.

How Can I order?

You can send us inquiry via email,wechat, facebook or whatsapp.
(Please do write your Name, Address, Zip code and Phone number for check)

When could I get the quotation?

We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email.

How about the delivery cost and tax cost?

Delivery cost is depend on the way, destination and weight. And tax is depend on customer's local customs.